Shipping policy
Shipping Policy
Thank you for choosing Luce Gallery. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below to understand how your package will be handled and delivered.
1. Premium & Secure Packaging
We know how precious jewelry is, which is why every single product is carefully packaged and provided in a premium hard jewelry box. This ensures your items are completely safe, protected from damage, and arrive in pristine condition during transit.
2. Trusted Courier Partner
To guarantee safe and efficient shipping across Pakistan, we exclusively partner with Leopard Courier Service. They are known for their reliable tracking and fast nationwide delivery networks.
3. Delivery Timelines
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Estimated Delivery Time: Delivery takes as soon as 2 days up to a maximum of 10 days, depending on your city and location.
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Processing: Orders are typically processed and shipped out within 24–48 hours of confirmation.
4. WhatsApp Order Updates
We keep communication simple and direct. Once you place an order, we will inform you of all your order details and tracking information via WhatsApp.
Please ensure you provide a valid WhatsApp number during checkout so we can share your delivery updates seamlessly.
5. Contact Information
If you have any questions or require assistance with your shipment, feel free to reach out to us:
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Phone/WhatsApp: 03392023313
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Email: lucegallery313@gmail.com